At RISE Dispensary (“we,” “us,” or “our”), your privacy is a fundamental priority. This Privacy Policy describes how we collect, use, and protect your personal information across our 100+ retail locations and our website, Risedispensary.co.

1. Information We Collect

To comply with state regulations and provide a personalized experience, we collect the following types of information:

 * Personal Identifiers: Name, date of birth, mailing address, email address, and phone number.

 * Government-Issued ID: We verify age and identity via driver’s licenses, state IDs, or passports. For medical patients, we collect state-issued Medical Marijuana Cards.

 * Transaction Data: Details about the products you purchase, your payment method (cash/debit), and transaction history.

 * Technical Data: IP address, browser type, and cookies to improve website performance and security.

2. How We Use Your Information

We use the collected data strictly for professional and legal purposes:

 * Compliance: Verifying legal age (21+ for adult-use) and maintaining medical registry requirements.

 * Order Fulfillment: Processing your online reservations for in-store or curbside pickup.

 * Communication: Sending order updates, loyalty rewards, and newsletters (only if you have opted in).

 * Security: Monitoring our facilities and digital platforms to prevent fraud or unauthorized access.

3. Medical Data & HIPAA

For our medical patients, we treat your health-related information with the highest level of confidentiality.

 * Notice of Privacy Practices (NPP): In accordance with health privacy standards, medical records are stored separately from recreational purchase data.

 * Confidentiality: We do not share your medical status or specific diagnoses with third parties without your explicit written authorization, except as required for treatment, payment, or legal compliance.

4. Data Sharing & Disclosure

We do not sell your personal data to third parties. We only share information in the following limited circumstances:

 * Service Providers: Trusted vendors who assist with website hosting, payment processing, or delivery (under strict confidentiality agreements).

 * Legal Requirements: When compelled by a valid warrant, subpoena, or state regulatory audit (e.g., Metrc tracking systems).

 * Safety: To protect the rights, property, or safety of RISE, our customers, or the public.

5. Your Privacy Rights (CCPA & State Laws)

Depending on your state of residence (such as California), you may have the following rights:

 * Right to Know: You can request a report of what personal data we have collected about you.

 * Right to Delete: You may request that we delete your personal information, subject to certain legal retention requirements.

 * Opt-Out: You can unsubscribe from marketing emails or SMS alerts at any time by clicking “Unsubscribe” or replying “STOP.”

6. Security Measures

We implement industry-standard physical and digital safeguards to protect your data:

 * Encryption: Our website uses SSL (Secure Sockets Layer) to encrypt data during transmission.

 * Access Control: Only authorized personnel with a “need-to-know” have access to sensitive customer databases.

 * Data Minimization: We only retain personal information for as long as necessary to fulfill legal obligations or business purposes.

7. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact our Privacy Team:

 * Website: Risedispensary.co

 * Email: sales@risedispensary.co

 * In-Person: Visit any of our 100+ retail locations and speak with a Store Manager.